About us

Bringing Your Ideas to Life with Safe, Sustainable Plastic

At Dubai 3D Printing, we are passionate about transforming ideas into tangible, innovative products that inspire creativity and innovation. We specialize in crafting high-quality 3D printed items, ranging from toys and home decorations to organizational tools. Our commitment to excellence and sustainability drives us to create products that not only meet your needs but also contribute positively to the environment.

How We Work and What We Do

At Dubai 3D Printing, our approach is deeply rooted in three key principles:

  1. Inspiration from Heritage: We draw inspiration from Dubai's rich heritage, seamlessly blending the nostalgia of old Dubai with modern innovation.
  2. Sustainability: We use PLA, a biodegradable plastic derived from renewable resources like cornstarch, to minimize our environmental footprint.
  3. Community Support: Beyond our commitment to green practices, we are dedicated to giving back to the community. A portion of our proceeds is donated to support underprivileged families in Egypt and Palestine, helping to make a positive impact where it is most needed.

Materials We Use

We pride ourselves on using high-quality materials in all our products. Our primary material is PLA (Polylactic Acid), which is not only durable and versatile but also sustainable. PLA is derived from renewable resources, making it a perfect choice for those who are environmentally conscious. By choosing PLA, we ensure that our products are both safe for our customers and kind to the planet.

At Dubai 3D Printing, we believe in creating a better future through innovative design and responsible practices. Join us in our journey to make a difference, one 3D printed product at a time.

Meet our team

Meet the people behind Dubai 3D Printing

Ahmed Hesham

Co-Founder

Ruth Marce

Co-Founder and Marketing Manager

Hanz Lao

Product Designer

Agatha Bermas

Human Resource

Some of your questions answered here

We get a lot of questions about our course. You can get any answers.

What material do you use for 3D printing?

We primarily use PLA, a biodegradable bioplastic made from renewable resources like cornstarch. PLA is durable and suitable for a wide range of applications, ensuring high-quality results for our products. Click here to learn more about why we chose PLA as our primary material.

Can you print in different colors or materials?

Yes, we offer a variety of colors and materials for our 3D printed products. If you have specific color or material preferences, please let us know when placing your order, and we will do our best to accommodate your request.

Can I turn a photo into a 3D printed model?

Converting a photo into a 3D printed figure involves a complex design process, which can be quite costly. If you have a photo you'd like to transform, our designers can work with you to create a suitable 3D model, tailored to your needs.

Are all 3D designs printable?

Not all 3D designs are suitable for printing. To ensure a successful print, the design must be optimized specifically for 3D printing. We accept designs in 3D printing formats such as STL and 3MF. If you're unsure about your file, our team is here to help optimize your design for the best printing results.

How long does it take to receive my order?

For regular orders: 2-3 business days. 

For pre-orders: 3-5 business days depending on the volume.

For rent-our-printer service: The production time for 3D printed items varies based on the complexity of the design and current order volume. Typically, orders are processed and shipped within 7-10 business days. Once your order is shipped, you will receive a confirmation email with tracking information.

Can I customize a 3D printed model?

Yes, we offer customization services for many of our products. Whether you want to add a personal touch or create a completely unique design, our team can help bring your vision to life. Please contact us with your specific requirements for a custom quote

Return & Exchange Policy

Dubai 3D Printing is dedicated to your satisfaction. We include detailed descriptions and photos to ensure you know exactly what you’re getting.If you encounter any issues with your item or order, please notify us within 48 hours of receiving your shipment. Contact us at info@dubai3dprinting.ae including your order number, photos, and a description of the issue. We will strive to respond promptly.

Upon receiving the returned defective product, we will inspect it and inform you via email within a reasonable timeframe if you qualify for a refund or replacement. If approved, we will either replace the product or refund the purchase price using the original payment method. Please note, a 20 AED re-stocking fee applies to returns.

Currently, we do not offer exchanges unless the item you received is defective. If you receive a defective product, please reach out to us with details of the item and the defect.

Missing, Lost and Stolen Packages

Once your package leaves our studio and is in transit, we are no longer responsible for it.
We do not offer replacements for packages that are lost, stolen, or missing.